Help
Returns.
Sealed and unopened, within 7 days of delivery — email us and we'll sort it out.
Once it's been opened
We can't take it back, for hygiene reasons. That's standard for this category and it's not a judgement about you — we just can't resell it, and we won't send someone else something that's been opened.
If something's faulty
Anything faulty or damaged in transit we replace or refund, no questions and no return shipping cost to you. Email us with your order reference and, if you can, a photo.
Get in touch and we'll pick it up from there.